I received the white model T20 and am excited that it has different color inserts available to complement most kitchens. You can see in the photo below the difference the color insert can make. I want to get the red one to match my kitchen!
Honestly, I can't think of anything that I do not like about the machine. At the time I reviewed the previous model, I was a bit disappointed in the lack of availability of T-discs locally, but have noticed them showing up at more and more retailers. They are available at Walmart, Bed, Bath, & Beyond, Kohl's and of course online. Tassimo actually offers some amazing deals online and for auto-ship orders of t-discs.